FAQs

Get quick answers to the most common questions from NTA families and swimmers.

Apparel/Equipment

How do I know what training equipment my child needs?

What else am I charged for?

Billing

Can I pay my monthly bills by Check?

How do I sign-up for Credit Card or ACH online payments?

Is financial assistance available?

How do I know if I owe anything on my account?

When do I pay for meets?

How do I cancel my membership?

What kind of charges are posted to my NTA account?

Where can I see the detailed charges on my account?

How do I make a payment to NTA?

When are payments due to NTA?

Does the club offer an installment plan?

What does it mean when I receive an invoice email notification that says I have a balance due?

When and how do I receive my bill?

Board of Directors

How often are board meetings scheduled?

How do I contact Board Members?

Are non-board members allowed to attend board meetings?

How can I get an item on the board meeting agenda?

General

What's the difference between long course and short course?

Who is my swimmer's coach and how do I contact them?

What kind of business structure does NTA have?

What is the best time to ask my coach a question?

How do you organize your training groups?

How do I contact my coach?

Meets

What strokes do competitive swimmers use?

What are the age groups (8&under, 9-10, etc.) in competition?

How often should my child attend meets?

Can I watch my child swim in meets?

Who enters my child in events?

How long do meets last?

When should we get to the meet?

What should we bring to the meet?

Will my swimmer be on a relay?

What is a disqualification and what should I do if my child gets disqualified?

Where do I find information about times/events/sessions?

Should my swimmer compete year-round?

What is a meet 'session' and which one is right for my swimmer?

What is the difference between 'invitational' and 'Championship' meets?

What is an IM?

At a meet, how do I know which event we are on?

What is a bullpen?

What is a mock meet?

How do I know for which meets to sign-up?

How do I sign up for meets?

How do I cancel a meet sign-up?

How much do meets cost?

How do I find out where meets are held?

What are time standards? Do all meets have time standards? How do I know if my swimmer has certain time standards?

When do I pay for meets?

How can I get more feedback on the meets and events my child should swim in the season?

Nutrition

What kind of food is good for my swimmer to eat?

Officials

Who are the officials and how do I become one?

What steps are involved in becoming an official?

Do officials get paid?

How often do I have to work if I am an official?

Who can I contact for more information on becoming an official?

Practices

How often should my child attend practices?

Can I watch my child swim in practice?

What is dryland and why is it important?

When and where are practices?

My child is not keeping up and I want to give him/her private lessons. Does NTA offer that?

What can I do to help my child with swimming during the week?

What do I do if my swimmer can't make practice?

What are Stroke Clinics? Does my swimmer need to attend Stroke Clinics? How do I find out about Stroke Clinics?

What should my swimmer wear to practice?

Tryouts

What is a tryout and what should I expect?

Volunteer

When and how often should I volunteer, and does NTA do fundraising?

Who should I contact for volunteering?

How do I get more involved?

How do I volunteer?

What if I signed up to volunteer and then am not able to?

What if I am assigned a meet job but can't attend?

Website

What if I can not login to the website?

How do I find my swimmer's best times?

Do I need a username/password for each family member?

Why require a username/password to use the NTA website?